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[ #306693 ] all phone numbers sync as business - SE P990i

Date:
2007-02-22 07:34
Priority:
5
Submitted By:
Kelly Smith (kenaubkk)
Assigned To:
Stefano Fornari (stefano_fornari)
Category:
server ds
State:
Open
Summary:
all phone numbers sync as business - SE P990i

Detailed description:
win2k, apache2, tomcat5.0, ds-server V3 (but same problem using portal as well), Sony Ericsson P990i phone, when sync contacts all contact phone numbers come through as business not home, mobile etc from the server logs the data transferred looks OK, different contacts have different number types, eg BEGIN:VCARD VERSION:2.1 ... N:Name1;;;; TEL;WORK;VOICE;CELL:09999999 END:VCARD BEGIN:VCARD VERSION:2.1 ... N:Name2;;;; TEL;WORK;VOICE:09999999 END:VCARD but in the files in the ds-server\db\contact directory are all <contact> ... <Title/> <FirstName></FirstName> <MiddleName/> <LastName>Name1</LastName> <Suffix/> <BusinessTelephoneNumber>09999999</BusinessTelephoneNumber> </contact> <contact> ... <Title/> <FirstName></FirstName> <MiddleName/> <LastName>Name2</LastName> <Suffix/> <BusinessTelephoneNumber>09999999</BusinessTelephoneNumber> </contact> when syncing with the portal see the same problem - eg contact "Anthony" on the phone has a "Mobile" number ("cell") 08.....0 but in the portal is "Business - Direct Phone" 08.....0 if I edit the "Business - Direct Phone" on the portal and change the number to 08.....1 then sync again I get the 08.....1 number added to the contact on the phone as "Phone" ("home phone") and the 08.....0 is still on the phone as "Mobile" ("cell") if I sync again with no other edits the phone now has only one number "Mobile" ("cell") 08.....0 and the portal has only one number "Business - Direct Phone" 08.....0 kelly smith

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Message
Date: 2007-03-07 09:13
Sender: kenaubkk
Logged In: YES 
user_id=11784

the P990 is UIQ 3 Symbian 9, the P900 is I think UIQ2

default phone fields are Mobile and Phone but can also add
fields for Mobile (home), Mobile (work), Phone (home) and
Phone (work) (also fax, email etc)

If I create a contact with one number - Phone, on the portal
this converts as Business Direct Phone

If I create a contact with one number - Mobile, on the
portal this converts as Business Direct Phone also

If I create a contant with two numbers - Mobile and Phone,
on the portal there is only one number (the Phone from the
P990) and it is in Business Direct Phone

If I create a contant with two numbers - Mobile and Phone
then add a field Mobile (work) and add a number, on the
portal there is only one number (the Phone from the P990)
and it is in Business Direct Phone

phone setup is:
profile:
server: http://funambol.net/sync
user/passowrd: as for portal login
transport: http

contacts:
type: synchronize
server database: card

1) clear contacts on portal
2) create contact on phone including one or two phone numbers
3) sync

kelly smith
Date: 2007-02-23 15:15
Sender: scova
Logged In: YES 
user_id=11635

I'm trying to figure out why you are experiencing these
issues. I've been able to to some tests on P900, which is an
older version of the model you own.
This device allows to insert (and add) lots of phone numbers
(multiple home and work phones, multiple home and work
mobiles numbers, multiple home and work faxes, multiple home
and work emails).
If we hold on to the default settings (without adding any
other number) we have the following mapping (against portal):
-Phone(work) -> Business direct phone
-Phone(home) -> Home phone
-Mobile(work) -> Home cell

Can you please explain briefly how the contacts work on your
device? Is it the same as I described for P900?
Also can you provide me a detailed description of the steps
you're performing?
Thanks a lot,

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Changes:

Resource id #66listtable
resolution_id
Field Old Value Date By
resolution_idNone2007-02-23 15:15scova

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